IMPORTANT SHIPPING NOTE

Effective Date: March 14, 2020

Even though we have invested in creating the most efficient shipping and handling processes and automation that we can, our shipping and handling charges are driven by market shipping rates. The shipping option(s) and associated costs you are presented at Checkout will be driven by the shipping address that you provide. Please note that the delivery duration for ground shipping, particularly for countries outside of Canada and the US, is determined by the shipping company and beyond our control. However, our investment in shipping automation technology means that you will be sent emails with a link to our shipping portal, which provides the timely tracking information for your order along with delivery status. Please note that we do not require a signature for order delivery. Also, customers outside of Canada are responsible for any customs duty their country may assess on the value of this order.

If you order using a shipping address in Edmonton or the surrounding areas mentioned in the specified surrounding areas allocated for Free Delivery, you will see that no shipping fees will be added. We will be in contact with you by email or text message to arrange delivery at a time that is convenient for you along with a request for information about where and how you would like your delivery to be made. If your address does not fall within the Free Shipping areas then we recommend selecting the Canada Ground (AB) shipping option in the Checkout.

Please contact us with any questions about our shipping and handling processes by clicking here. Thank you for taking the time to read this far.